Performance Improvement & Professional Development

The Power of Empowerment

Empower: Giving the authority or power to do something.

The most common definition of management is : “Getting things done through people.”

The most common problem in the marketplace today is promoting an employee to a management position – then not teaching him or her how to manage.

As a result, management becomes micromanagement – and that is counterproductive for the employee, the manager and for the organization.

Improve Your (People) Management Skills

Here are some fundamental principles for managing people that apply to every manager – in any organization – and it’s all about empowerment.

1. Tell people what their responsibilities are and get agreement.

2. Give them authority – equal to their responsibility.

3. Set standards of excellence and appropriate guidelines.

4. Provide initial and ongoing training that will enable them to meet standards and expectations.      (Skills, knowledge, etc.)

5. Hold them accountable – define consequences.

6. Provide weekly feedback (initially) on their performance.

7. Recognize and reward their achievements publicly – correct in private.

8. Establish a trust relationship – allow them to develop self-leadership.

9. Give them permission to fail.

10. Treat them with dignity and respect.

Management Challenge

Review the above list and score yourself on on a scale of 1 – 10 for each behavior described. One being an “almost never” score and ten being “yep. do this all the time.” Make the necessary corrections and see if your people management skills don’t improve.

If you’re really brave – ask your subordinates to score you as well. The comparison might be pretty interesting?

About the Author

Les Taylor is the founder and managing partner of Outperformers International. He is an award-winning author, professional speaker and recognized expert in the field of performance improvement and professional development. Les is a former law enforcement executive, served as the executive director of the Arizona Association of Chiefs of Police, is a graduate of the FBI National Academy and is a past president of the Arizona Chapter of the National Speakers Association.

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